Providing Internet solutions since 1999
0754 3561717

Privacy Policy

3elephants Privacy Policy

Privacy Statement:

We believe that to ensure the future of the Internet as a commercial success it is essential that all the details you supply at the time of ordering are kept PRIVATE between us. All details are collected in accordance with the data protection act 1998.  We are committed to protecting your privacy.

Information Collection and Use:

We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998) and according to the Which? Web Trader Code of Practice.

Information collected on this site will not be sold, shared or rented to others.
The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct it promptly.

We collect information about you for 2 reasons: firstly, to process your order and secondly to provide you with the best possible service.

The type of information we will collect about you includes:

  • Your name.
  • Address.
  • Phone number.
  • E-mail address.
  • Credit/debit Card details

Order:

We request information from customers on our order form. Here customers must provide contact information (like name and address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill customer’s orders. If we have trouble processing an order, this contact information is used to get in touch with a customer.

Cookies:

A cookie is a piece of data stored on the customer’s hard drive containing information about the user. For instance, by setting a cookie on our site, users will not have to provide address details each time they order and the shopping basket can remember products purchased at an earlier time. Cookies are stored on the customer’s computer only. We have no access to their content. If you do modify your browser settings to refuse “cookies” you may find that our Shopping Basket software does not respond as intended.

Log Files:

We use IP addresses to analyse trends, administer the site, track user’s movement, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information.

Links:

This Web may contain links to other sites. Please be aware that we are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every Web site that collects personally identifiable information. This privacy statement applies solely to information collected by this Web site.

Security:
This Website takes every precaution to protect our customers’ information. When a customer submits sensitive information via the Website, the information is protected both online and off-line.

When our registration/order form asks customer to enter sensitive information (such as credit card number), that information is encrypted and is protected with the best encryption software in the industry – SSL. While on a secure page, such as our order form, the lock icon on the bottom of Web browsers such as Netscape Navigator and Microsoft Internet Explorer becomes locked, as opposed to un-locked, or open, when you are just ‘surfing’.

This means for example that when you enter your credit card details only the two of us can read the details. Any one else will see only a scrambled mess.
While we use SSL encryption to protect sensitive information online, we also do everything in our power to protect customer -information off-line. Our entire customer’ information, not just the sensitive information mentioned above, is restricted in our office. Only persons who need the information to perform specific-jobs are granted access to personally identifiable information.

Notification of Changes:

Changes to our privacy policy will be posted on our Web site. If at any point we decide to use personally identifiable information in a manner different from that stated at the time it was collected, we would notify customer by way of an email. Customer will have a choice as to whether or not we use their information in this different manner. We will use information in accordance with the privacy policy under which the information was collected.

If you have any questions about the security at our Website, you can send an email to: support@3elephants.com

Any other questions/comments you can send an email to: webmaster@3elephants.com

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Address

3Elephants Virtual Office
Phone: +44 (0)754 356 1717
Website: www.3elephants.com
Email: webmaster@3elephants.com

Disclaimer

3Elephants Virtual Office, CP Web Magic referred to collectively as "3elephants.com" or "cpwebmagic.com" at its sole discretion, may choose to change the terms, conditions and operation of this Web site at anytime. By using this service the user waives any rights or claims it may have against 3elephants.com.